Shipping policy

Shipping & Delivery Policy – DAZIQUE

Last Updated: 25 October 2026

At DAZIQUE, we aim to provide a smooth, reliable, and secure shopping experience. Every order is carefully packed to ensure your jewellery reaches you safely.

1. Shipping Coverage

DAZIQUE offers shipping across India to serviceable PIN codes through our trusted courier and logistics partners.

Delivery availability depends on the customer's location and courier service coverage.

2. Order Processing

Orders are processed after successful payment or confirmation of eligible Cash on Delivery (COD) orders.
Orders are generally prepared for dispatch within 1–2 business days.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing times may be longer during festivals, sales, or high-demand periods.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

Metro cities: 3–5 business days
Other cities and towns: 4–7 business days
Remote locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, holidays, and location.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Any free-shipping offers will be clearly communicated on our website.
Additional shipping charges may apply to certain locations where permitted and disclosed before order confirmation.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided during checkout, where tracking is supported.

Customers can track their shipment using the tracking link or tracking number provided.

6. Delivery Address and Contact Details

Customers are responsible for providing accurate delivery information, including:

Full name
Complete shipping address
Correct PIN code
Active mobile number

Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.

7. Delivery Delays

Although we strive to deliver orders on time, delays may occur due to courier issues, natural disasters, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Customers experiencing unusual delays should contact DAZIQUE customer support for assistance.

8. Damaged or Incorrect Products

DAZIQUE follows a No Return Policy with a limited 3-Day Replacement Policy.

Replacement requests are accepted under our standard policy only when:

The product is damaged during transportation.
An incorrect product has been delivered.

Customers must submit their replacement request within 3 days (72 hours) of delivery.

Mandatory Unboxing Video

A clear, continuous, unedited unboxing video showing the original sealed package being opened for the first time is required for verification under our standard replacement process.

The video should clearly show the shipping label, packaging, and damaged or incorrect product.

Requests without sufficient supporting evidence may be declined, subject to applicable consumer protection laws.

9. Failed Delivery and Return to Origin (RTO)

If a shipment cannot be delivered due to an incorrect address, repeated unsuccessful delivery attempts, or customer unavailability, the package may be returned to our facility.

Customers may be contacted to arrange redelivery. Any applicable redelivery charges will be communicated before confirmation.

10. Order Cancellation

Customers may request cancellation before their order is dispatched.

Once an order has been shipped, cancellation may not be possible.

Please refer to our Terms of Service and Return & Replacement Policy for additional information.

11. Customer Support

For shipping-related questions, delivery issues, or replacement requests, please contact our customer support team through the contact information available on our website.

Store Name: DAZIQUE

Website: https://dazique.com

12. Consumer Rights

Nothing in this Shipping Policy limits any rights or remedies available to customers under applicable Indian consumer protection laws.

Thank you for choosing DAZIQUE – Imitation Jewellery & Fashion Accessories. We appreciate your trust and look forward to delivering beautiful jewellery to your doorstep!