Terms of service

Terms of Service – DAZIQUE

Last Updated: 25 October 2026

Welcome to DAZIQUE! By accessing our website or purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Terms

DAZIQUE is an online store offering imitation jewellery, fashion accessories, bridal jewellery, and related products.

By using our website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the permission of a parent or legal guardian.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, product unavailability, or incorrect pricing, subject to applicable laws.

2. Product Information

We make reasonable efforts to display accurate product images, descriptions, colours, and specifications.
Actual product colours may vary slightly due to lighting, photography, and screen settings.
Our products are imitation or fashion jewellery unless otherwise specifically described.
Product availability and prices may change without prior notice.
Minor variations in handcrafted or decorative jewellery may occur.

3. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise stated.
Applicable taxes and shipping charges will be displayed during checkout.
Orders are confirmed after successful payment or acceptance of an available Cash on Delivery (COD) order.
We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer protection laws.
Payments are processed through the payment methods available at checkout.

4. Order Processing and Shipping

Orders are processed after confirmation.
Estimated delivery times depend on the shipping destination and courier service.
Delivery estimates are not guaranteed unless expressly stated.
Customers must provide accurate shipping addresses and contact information.
DAZIQUE is not responsible for delays caused by incorrect customer information or circumstances beyond our reasonable control, without prejudice to applicable consumer rights.

5. No Return and No Refund Policy

DAZIQUE does not accept returns or refunds for change of mind, personal preference, or other non-qualifying reasons.

Returns are not accepted for:

Change of mind after purchase
Personal colour or design preferences
Size or fitting preferences
Products that are no longer wanted
Damage caused by customer misuse

This policy does not restrict any refund, return, or other remedy required under applicable consumer protection laws.

6. 3-Day Replacement Policy

DAZIQUE offers replacement requests within 3 days (72 hours) from delivery, only for the following reasons:

The product was damaged during transportation.
The customer received an incorrect product.

Replacement requests must be submitted within 72 hours of delivery under our standard policy.

All requests are subject to verification and approval.

7. Mandatory Unboxing Video

For replacement claims, customers must provide a clear, continuous, unedited unboxing video recorded while opening the sealed package for the first time.

The video must clearly show:

The original sealed packaging
The shipping label
The complete package-opening process
The damaged or incorrect product

An unboxing video is mandatory for verification under our standard replacement process.

Requests without sufficient proof may be declined, subject to applicable statutory rights.

8. Replacement Conditions

Products must remain unused and unaltered.
Original packaging and accessories must be retained.
Replacements are subject to verification and product availability.
DAZIQUE will cover applicable shipping costs for approved replacements.
If an identical replacement is unavailable, we will provide an appropriate resolution in accordance with applicable law.

9. Order Cancellation

Customers may request cancellation before an order is dispatched.

Once an order has been shipped, cancellation requests may not be accepted.

DAZIQUE may cancel orders due to stock unavailability, suspected fraudulent transactions, or genuine pricing errors. Any payment collected for an order cancelled by DAZIQUE will be refunded as applicable.

10. Jewellery Care and Usage

DAZIQUE jewellery requires proper care to maintain its appearance.

Customers are advised to:

Avoid direct contact with water, perfumes, and chemicals.
Store jewellery in a clean, dry environment.
Avoid excessive pressure, bending, or rough handling.
Keep jewellery away from excessive moisture.

Damage caused by improper usage or storage is not covered by our standard replacement policy.

11. Intellectual Property

All website content, including logos, images, product photographs, designs, graphics, and written content, belongs to DAZIQUE or its respective rights holders.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited without permission.

12. User Responsibilities

Customers agree to:

Provide accurate personal and delivery information.
Use the website only for lawful purposes.
Avoid fraudulent transactions or false replacement claims.
Respect the intellectual property rights of DAZIQUE.

13. Limitation of Liability

To the extent permitted by applicable law, DAZIQUE shall not be liable for indirect or consequential losses arising from website use or product purchases.

Nothing in these Terms excludes or limits liability or consumer remedies that cannot lawfully be excluded or limited.

14. Privacy and Data Protection

Customer information is collected and processed for order fulfilment, payment processing, customer support, and other purposes described in our Privacy Policy.

For more information, please review the Privacy Policy available on our website.

15. Changes to Terms

DAZIQUE may update these Terms of Service periodically.

Updated terms will be published on our website. Changes will not retrospectively remove rights already acquired by customers under applicable law.

16. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes shall be handled in accordance with applicable Indian laws and the jurisdictional rights available to consumers.

17. Contact Information

For order-related questions, replacement requests, or customer support, please contact us through the contact details published on our website.

Store Name: DAZIQUE

Website: https://dazique.com

By placing an order with DAZIQUE, you acknowledge that you have read and understood these Terms of Service.

Thank you for shopping with DAZIQUE!